Our insurance coordinators deal with many different insurance companies. Some companies offer many different dental and medical plans. These companies can change benefits, co-pays, and deductibles many times throughout the year. We do our best to provide you with accurate coverage estimates based on information available to us. At times, it is almost impossible to accurately estimate a patient’s insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. Dealing with these companies can be difficult and time consuming. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current.
Although we will gladly file a claim on your behalf, you may wish to submit the claim yourself. In general, insurers process claims filed directly by patients faster than those filed by the service providers (dental offices).
Further, most dental insurance policies are limited and often only pay for a portion of the procedure(s) that may need to be done.
Private & Group Insurance
While we typically bill you directly for any services rendered in our office, as a courtesy to our patients with medical and/or dental benefit plans, we will submit the necessary claim forms, receipts, and other information to your insurance company so that they may reimburse you directly. We also assist you in planning for your periodontal treatment by submitting a pre-determination of costs to your insurance company on your behalf.
Since your insurance policy is a private contract between you and your insurance company, we cannot be responsible if there is a change or delay in your benefit.