Financial Policy

Financial Information

Dr. Pho and staff are proud to be a team whose primary mission is to deliver the finest and most comprehensive periodontal services available today. We are concerned about your dental care and want to ensure you that it is performed in the most responsible manner. In order to assist you with the investment in your dental health, we have outlined our payment policy.

Emergency/Single-Visit Payments

For single-visit procedures, our policy is that payment is due in full at the time of service. For your convenience we accept cash, Interac, and credit card payment (MasterCard, and Visa).

Multiple Visit Payment Options

Option 1: Full Payment at Time of Service

You are welcome to pay us at each appointment for the treatment completed that day. To facilitate your transaction with your insurance provider, we will complete any pertinent forms for you to send into your insurance company for reimbursement.

Option 2: Payment Plans

For those patients desiring more flexibility, a payment plan may be another option. This is a customized plan arranged to provide the services required for your treatment in an arrangement that may be more suiting for you. Please speak to your treatment plan co-ordinator for specifics.

Option 3: Outside Financing For those who would prefer an extended payment plan.

We endeavor to make providing you with the appropriate periodontal treatment as comfortable as possible. For your convenience, our staff will submit pre-determination forms and follow up with your insurance company on your behalf to ensure that you receive the coverage to which you are entitled. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at (519) 827-2112 or by fax at (519) 827-2113. Our office location is 1453 Gordon Street, Suite 101. Please call if you have any questions or concerns regarding your initial visit.